The Three Phases
The Transformation That Keeps Transforming
73
Average of 73 process improvements per year after implementation
Life After Transformation
The Numbers That Matter
Yes, The Metrics Are Strong
Across our Customers at 18+ months post-implementation
Operational
Metrics
The Metrics
They Talk
About More
The System stopped being the new thing
about six months in. Now it’s just how we work.
That’s when the real transformation started – Marcus Operations Manager
The New Normal In Practice
Morning Routines
Before:Â Arrive dreading the overnight crisis emails. Spend the first hour firefighting before the actual day begins.
After:Â Walk the first floor. Connect with the team. Review performance metrics that show no surprises. Talk about improvements, not problems.
Team Dynamics
Before:Â New hires frustrated within weeks. Turnover constant. Institutional knowledge walking out the door.
After:Â New hires productive by day three. Top performers becoming trainers. People building careers, not just filling positions.
Audit Season
Before:Â Weeks of preparation. Overtime compiling documentation. Crossing fingers you found everything.
After:Â Complete traceability in seconds.Auditors impressed. Compliance as validation, not investigation
Growth Opportunities
Before:Â One facility is the ceiling. Can’t scale chaos. Acquisitions feel impossible.
After:Â Multi-site operations manageable. Proven systems replicate reliably. Growth as opportunity, not threat.
From Skeptic to Advocate
Meet Tom
19 Years in Warehousing. Three “Transformative” rollouts. Zero faith left.
When they announced ProVision and Zebra, I rolled my eyes in training. I’d learned not to get my hopes up.
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What Will Your New Normal Look Like?
Operations that Work. People who thrive. Organizations that continuously improve.
It Starts with the right foundation. Where it goes from there? That’s up to you.